Delivery Policy
Delivery Policy
Rent Free Gas provide reliable delivery services for welding equipment and supplies across the UK.
Delivery Areas
- Local delivery available in and around Aldershot, GU11 1TG (Served on our own fleet of vehicles)
- Nationwide delivery available for most products (excluding restricted items such as certain gas cylinders).
Delivery Times
- Standard delivery: 2–5 working days
- Local delivery: Next day where available
Delivery times may vary depending on product availability and location.
Delivery Charges
- Delivery costs are built into the price shown at checkout and are based on order size, weight, and location.
- Local deliveries made on our own fleet of vehicles will be calculated at the checkout, depending on postcode.
Gas Cylinder Deliveries
Due to safety regulations:
- Gas cylinders such as Propane, Butane and Propylene must be transported upright with no exceptions. Other gases may require special handling and delivery arrangements.
- Customers may need to be present to accept delivery.
- ID or age verification may be required where applicable.
Order Processing
- Orders are processed Monday – Thursday 07:00 – 17:00 & Friday 07:00 – 16:00 (excluding public holidays).
- Orders placed after business hours will be processed the next working day.
Missed Deliveries
If a delivery attempt fails:
- The courier may leave instructions for redelivery.
- Additional charges may apply for repeated delivery attempts.
Damaged or Missing Items
Please check your order upon delivery:
- Report any damage or missing items within 48 hours.
- We will resolve issues as quickly as possible.